Refund Policy

Because Access Land sells digital products, our refund policy differs from physical goods retailers. Please read this policy carefully before making a purchase.

Eligible for Refund

• Product key or license does not work as described
• Wrong product was delivered
• Duplicate charge on your payment method
• Product was not delivered within 24 hours of purchase

Not Eligible for Refund

• Change of mind after key has been revealed or delivered
• Product key has already been redeemed or activated
• Issues caused by your platform account (bans, restrictions)
• Failure to meet product requirements (e.g., wrong region, platform)

How to Request a Refund

1. Contact us within 48 hours of your purchase.
2. Email support@accessland.io or use our Contact page.
3. Include your order number and a clear description of the issue.
4. Provide screenshots or proof if applicable.

Refund Processing

Approved refunds are processed to your original payment method within 3-7 business days. For cryptocurrency purchases, refunds are issued via bank transfer or store credit, as crypto transactions are non-reversible.